Do you work on all EV brands or only specific ones?
We work on most EV brands available in the UAE, including Tesla, BYD, NIO, Mercedes EQ, BMW EV and others. If you're not sure whether we handle your specific model, just message us on WhatsApp with the make and model.
Do I need an appointment or can I just walk in?
Walk-ins are welcome, but booking ahead means we can have a bay ready and avoid you waiting around, especially if the job needs specific parts or tools prepped in advance.
How long does a typical repair or service take?
It depends on the issue. Basic maintenance or diagnostics can often be done same day, while things like modifications or paint protection film usually take a day or two. We'll give you a clear timeline once we've inspected the vehicle.
Will servicing here affect my manufacturer warranty?
In most cases no, routine maintenance and repairs at an independent workshop don't void your manufacturer warranty as long as proper procedures and parts are used. If you have specific warranty concerns, bring your service documents and we'll walk you through it.
Do you offer any warranty on your repairs?
Yes, most of our repair and maintenance work comes with a service warranty. The exact coverage depends on the type of job, we'll explain this clearly before any work starts.
Can you pick up my car if I can't drive it in?
If your EV isn't drivable, get in touch with us over the phone or WhatsApp and we'll see what can be arranged depending on your location and the situation.
How do I get a price estimate before booking?
Send us details of the issue or service you need over WhatsApp or call us directly. For most jobs we can give a rough estimate, though a final price is confirmed after inspecting the car in person.
